Terms & Conditions

BOOKINGS

Bookings can be accepted via whats app, telephone or email. If we have verbally agreed to accept your booking by any of the above methods a contract has been entered and full terms and conditions apply from the time your booking is accepted by a member of staff from BOX IT PARTY. When a booking is made it is assumed that the customer has read, and understood our terms and conditions of hire. When a request is made to change the date and or times of the hire we will do our best to rearrange your booking. All deposits are non refundable if you decide to cancel your hire with BOX IT PARTY. Our prices are based on a 3 to 4 hour rental unless otherwise stated for longer time.

Payment terms will be discussed and agreed upon at the time of booking any party. Payment of deposit will be required on accepting the hire contract and we will require the rest of the payment in cash on the day of hire before we unload the rental items for your party. Where items have been booked for outdoor use and the event cannot proceed due to unsuitable weather conditions, we will offer an alternative day for FREE.

Payment Conditions & Security Deposits

Payments excepted via

Paypal

Cash

Credit Card Required for security deposits.

IMPORTANT: All rental orders will require a 25 % security deposit held by means of credit card.

  • This card will need to be presented on delivery of the order.
  • Damage or lost items will have the value including taxes seized from the deposit, any remainder deposits will be released to the card provided. Our replacement items are listed in your signed contract.
  • Any charges associated with the transaction will be the responsibility of the card holder.
  • We have Credit / Debit cards charges in place for anyone wanting to pay via card for the party rental equipment.

DELIVERY AND COLLECTION

Arrangements for delivery and collection will be agreed at the time of booking.

Details of the space required for each item is provided on the website and will be discussed/agreed at the time of booking. It is the customers responsibility to ensure that satisfactory arrangements are in place to facilitate delivery and collection.

HIRE EQUIPMENT

  1. We will require to see your credit card on delivery of the party products
  2. Security Deposits:- We can only accept Credit  Card for our deposits
  3. A disclaimer form is required to be signed by the renter on day of delivery.

Equipment may vary slightly from that shown on our website and any measurements and specifications are approximate. It may be necessary to substitute hire equipment with similar goods in the event of loss or damage to the hire equipment prior to the booking. Instructions will be issued detailing the customer’s obligations in respect of the care of the equipment.

The customer is responsible for any damage, loss or theft of equipment whilst in the care of rental agreement.

Any damage to the equipment caused by misuse or neglect, loss due to theft shall deem the hirer paying for the loss, repair and any resultant loss of business. On some occasions we will charge the customer a loss/damage deposit to cover small losses. The customer is responsible for all damage/losses whilst on hire. In the event of any loss/damage, the customer will be liable for any costs exceeding the damage deposit paid-up to and including the full cost of damage/loss.

It is the hirer’s responsibility to ensure the equipment is properly supervised in such away to prevent any injuries. In the event of improper use of the hire equipment deemed likely to cause personal injury or damage to the hire equipment we reserve the right to terminate the use of the hire equipment without recompense. It is the responsibility of the hirer to ensure that all users are aware of the conditions related to the safe and proper use of the equipment.

In the event of misuse of the equipment we reserve the right to terminate the hire without refund. In the event of abusive or aggressive behavior towards operating staff we reserve the right to terminate the hire immediately without refund.

Whilst every effort is made to ensure hire equipment is clean and dry when delivered, it may be necessary to dry off items on site. For instance, where we have collected equipment in rain/wet weather and have not had an opportunity to dry it off prior to the next delivery/hire.

LIABILITY FOR INJURY AND INSURANCE – Disclaimer

Please note that all persons using the equipment do so at their own risk.

Our Company cannot accept any responsibility for any injury, loss or damage caused to anyone using this equipment either through accident, neglect or misuse.

Our Company will not accept any liability for any loss off or damage to any property arising from the hire of the equipment. Any equipment booked on dry hire (hire of equipment alone) is not covered by companies insurance policy and the client is responsible for arranging suitable insurance.